being a client services team manager
my name is becca and i manage the client services team (cst) at 瑞士vs喀麦隆亚盘赔率
. i’ve journeyed through middle school classrooms, learning centers, and even a brief stint with car insurance to get here.
my transition from classroom to corporate was not exactly graceful - i was told during more than one interview that i didn’t have the skills they were looking for because “you’re just a teacher.” i still seethe remembering the injustice of those interviews, but it makes me all the more elated to have found a workplace that encourages the application of the valuable lessons i learned in the classroom.
my job as a teacher was to encourage growth, and that’s how i see my role as a manager. there are many things that i learned through implementing personalized learning in my classroom that have become useful as i’ve transitioned to a leadership role within 瑞士vs喀麦隆亚盘赔率
:
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set clear expectations and a high bar and people will meet both.
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knowing the right answer doesn’t make you a leader; but encouraging discovery and creating independent thinkers and creative problem-solvers does.
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targeted group activities are effective at inspiring personal growth.
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listen actively and consider other perspectives to get to the best possible outcomes.
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highlight the strengths of the individuals, and allow them to become the strengths of the group. resist imposing your strengths on the group.
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notice effort, and give genuine praise.
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be flexible and ready to optimize. just like every individual is distinct, so too is the dynamic of every group.
unfortunately, i can’t say that i applied all of these incredible perspectives immediately after transitioning out of teaching. i had the misconception that the skills i picked up in the classroom were not applicable outside the walls of a school, so i abandoned much of what i’d learned from the classroom to make way for new, “better” skills.
spoiler alert: it didn’t go well.
even though i originally tried all of the “traditional” methods to fit in and be a good worker bee, i found that embracing a personal approach to learning elicits self worth, self growth, and self management. whether in the classroom or in the workplace, i hope to see more folks encourage creative thinking and growth by breaking with tradition and getting personal.
image credit : /freeimages.compaul guither